Web-Based Electronic Supply Chain Management for Raw Material Efficiency and Production Competitiveness in Micro Peanut-Snack Enterprises
DOI:
https://doi.org/10.56427/jcbd.v5i3.1036
Keywords:
Electronic supply chain management, Micro enterprise, Production competitiveness, Raw material efficiency, Web-based information systemAbstract
Micro-scale food enterprises in Indonesia commonly manage raw material inventory through manual bookkeeping, which exposes them to material waste, stock inaccuracy, and delayed order fulfilment. This study designs, develops, and evaluates a web-based Electronic Supply Chain Management (e-SCM) system intended to support raw material efficiency and production competitiveness in a micro peanut-snack enterprise in Tanjungbalai, North Sumatra. A design science research approach was applied through seven stages: problem identification, data collection through a semi-structured interview and direct observation, requirement analysis, design using an information system flow diagram and the Unified Modeling Language, development with PHP and MySQL, black-box evaluation, and implementation. The resulting artefact connects the administrator, six registered suppliers, and customers through eleven management modules and five types of structured report. All 33 black-box test scenarios produced the expected output. Process mapping showed a simplification from 24 manual steps to 18 computerised steps, with supplier coordination shifting from face-to-face contact to recorded online transactions. The effects on material waste, storage cost, and fulfilment time have not yet been measured. The novelty of this study lies in extending e-SCM evidence to a three-worker micro enterprise, a scale rarely addressed in digital supply chain research.
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